Shipping & Refunds

1. Order Processing & Shipping

• Orders are processed within 5 Days business days after payment confirmation.

• Delivery times vary based on pincode and courier availability.

• If items are out of stock, you will be notified with replacement or refund options.

• Shipping charges may apply where relevant.

 

2. Returns & Exchanges

You may request a return or exchange within [7] days if:

• The item is unused and in original packaging.

• All accessories, tags, and invoice are intact.

• Custom prescription lenses or customized eyewear are not eligible for return.

 

3. Refund Policy

• Refunds are issued once returned items pass inspection.

• Refunds are processed to the original payment method.

• Shipping fees are non-refundable unless the product arrived damaged or incorrect.

• Refunds may take 7 business days depending on bank/payment gateway processing.

 

4. Order Cancellation

• Orders can be canceled before dispatch.

• Once shipped, cancellation is not possible; the return policy will apply.

 

5. Delivery Issues

If incorrect address or failed delivery occurs due to customer error, reshipping fees may apply.

 

6. International Shipping (if applicable)

International deliveries may include customs duties or taxes that the customer must pay.

 

Last Updated: 11/30/2025