Privacy Policy

IDOR is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

 

1. Information We Collect

• Name, email address, phone number, billing/shipping address.

• Order details and transactional information.

• Payment information (processed securely via payment gateways; we do not store full card details).

• Device information such as IP address, browser type, and website usage analytics.

• Prescription or lens details, if provided by you.

 

2. How We Use Your Information

• To process and deliver your orders.

• To communicate regarding orders, support, or service updates.

• To improve website usability and customer shopping experience.

• To send promotional offers (only if you opt in).

• To comply with legal obligations.

 

3. Sharing Your Information

• With courier partners to complete deliveries.

• With payment gateways for secure transaction processing.

• With service providers including analytics, hosting, and marketing partners.

• We do not sell or rent your personal information.

 

4. Cookies and Tracking

We use cookies to enhance user experience, monitor website performance, and customize content.

 

5. Your Rights

• Request correction or deletion of your personal data.

• Opt out of marketing communications.

• Request details of how your data is used.

 

6. Data Security

We implement strict technical safeguards to protect your data from unauthorized access.

 

7. Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age.

 

8. International Users

Your data may be processed in India and subject to Indian data protection laws.

 

9. Changes to Policy

We may update this Privacy Policy as needed. Updates will be posted on our website.

 

Last Updated: 11/30/2025